Cancellations or appointment changes must be made with no less than 24 hour notice to be free of charge. Changes made with less than 24 hour notice do not give proper time to fill the newly opened spot and will be charged a rebooking fee of $25 per hour for the appointment being cancelled/rescheduled. This fee must be paid before any new appointments can be reserved.
Changes to reservations made with more than
24 hour notice will accrue no fees at all.
Cut and colors can be a journey and from time to time there may be a misstep. In the event of a needed “tweak” guests can contact me up to 10 days after their service for any necessary adjustments. *Please note; color clients must be using products at home purchased through me or approved by me through a reputable retailer and have the coordinating receipt. Hair color can not be guaranteed if proper at-home maintenance is not being utilized.
Products purchased through me that you are not 100% satisfied with can be returned or exchanged within 30 days of purchase.